Privacy Policy

Last updated: August 2026

1. Who we are

Welcome to Storie.

This Privacy Policy explains how Storie (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you visit www.joinstorie.co.uk, subscribe to our community, purchase our products or services, attend our events, join workshops or retreats, receive our emails, or interact with us online.

Storie is operated by:

Rebekah Kane

United Kingdom

Email: hello@joinstorie.co.uk

For the purposes of UK and EU data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR), Rebekah Kane is the data controller responsible for your personal information.

We are committed to protecting your privacy and handling your personal data fairly, transparently and securely.

2. What personal information we collect

Depending on how you interact with Storie, we may collect the following information:

Information you provide to us

This may include:

  • Your name

  • Email address

  • Contact details

  • Purchase and booking information

  • Membership information

  • Responses to surveys, questionnaires or feedback forms

  • Information you provide when joining events, workshops or retreats

  • Messages or enquiries you send to us

  • Any information you voluntarily share during community discussions, workshops or activities

Information collected automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Website usage information

  • Cookies and similar technologies

This information helps us understand how visitors use our website and improve the Storie experience.

3. How we use your information

We use your personal information for the following purposes:

Providing Storie products and services

We use your information to:

  • Process purchases

  • Provide access to digital products, workshops and resources

  • Manage memberships

  • Communicate with you about bookings, events and services

  • Respond to customer enquiries

Lawful basis: Performance of a contract and legitimate interests.

Sending emails and community updates

If you subscribe to Storie emails, we may send you:

  • Book recommendations

  • Podcast updates

  • Community news

  • Event announcements

  • Workshop and retreat information

  • Storie offers and updates

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting hello@joinstorie.co.uk.

Lawful basis: Consent.

Improving our website and services

We use information to:

  • Understand how visitors use our website

  • Improve website functionality

  • Analyse engagement with our content

  • Develop new products, workshops and experiences

Lawful basis: Legitimate interests.

Legal and business purposes

We may use your information to:

  • Maintain financial records

  • Meet legal and tax obligations

  • Prevent fraud

  • Resolve disputes

  • Protect our business and legal rights

Lawful basis: Legal obligation and legitimate interests.

4. Our technology providers

We use trusted third-party platforms to operate Storie. These providers may process personal information on our behalf.

Squarespace

Our website is hosted through Squarespace.

Squarespace may process personal information including website visitor data, customer information, enquiries and transaction information in order to provide website hosting, security and website functionality.

Substack

We use Substack to manage our email community and distribute newsletters and updates.

If you subscribe to Storie emails, your name and email address may be stored and processed through Substack for the purpose of sending communications, managing subscribers and analysing engagement.

Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as:

  • Pages visited

  • Website interactions

  • Device information

  • Approximate location information

  • Referral sources

This information helps us understand website performance and improve our content and services.

Where required, we will request your consent before placing analytics cookies on your device.

5. Payments and purchases

When you purchase products, workshops, memberships or events from Storie, payment information may be processed through secure third-party payment providers.

We do not store your full payment card details.

Payment providers process your information in accordance with their own privacy policies and security standards.

6. Sharing your information

We do not sell, rent or trade your personal information.

We may share your information with trusted third-party service providers where necessary to operate Storie, including:

  • Website hosting providers

  • Email marketing platforms

  • Analytics providers

  • Payment providers

  • Professional advisers such as accountants or legal advisers

These providers are only permitted to process your information for the purposes required to provide their services.

7. International transfers

Some of our service providers may process information outside the UK or European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place to protect your information, including recognised legal transfer mechanisms where required.

8. Special category information

Some Storie experiences may involve reflection, journaling, mindset work or personal development activities.

You are never required to share personal information during these activities.

If you voluntarily provide sensitive information, we will only process this where permitted under applicable data protection laws and with appropriate safeguards.

9. How long we keep your information

We keep personal information only for as long as necessary for the purposes it was collected.

Examples:

  • Email subscription information: until you unsubscribe or request deletion

  • Purchase and financial records: retained for legal and accounting requirements

  • Customer communications: retained as needed to manage enquiries and relationships

  • Website analytics information: retained according to Google Analytics settings

When information is no longer required, it will be securely deleted or anonymised.

10. Your data protection rights

Under UK GDPR and EU GDPR, you have the right to:

Access your information

Request a copy of the personal data we hold about you.

Correct your information

Ask us to update inaccurate or incomplete information.

Request deletion

Ask us to delete your personal information where there is no lawful reason for us to retain it.

Restrict processing

Ask us to limit how we use your information.

Object to processing

Object to certain uses of your information, including direct marketing.

Withdraw consent

Withdraw consent at any time where we rely on consent as our lawful basis.

Data portability

Request your information in a commonly used electronic format.

To exercise any of these rights, contact:

hello@joinstorie.co.uk

We may need to verify your identity before completing your request.

11. Cookies

Our website uses cookies and similar technologies.

Cookies help us:

  • Keep our website functioning correctly

  • Understand website usage through analytics

  • Improve your browsing experience

We use Google Analytics cookies to understand website traffic and visitor behaviour.

You can manage or disable cookies through your browser settings or our cookie consent preferences.

12. Security

We take appropriate technical and organisational measures to protect your personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Unauthorised disclosure

However, no online service can guarantee complete security.

13. Children’s privacy

Storie is intended for adults aged 18 and over.

We do not knowingly collect personal information from children.

If you believe we have collected information from a child, please contact us at hello@joinstorie.co.uk and we will take appropriate steps to remove it.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our services

  • Technology

  • Legal requirements

  • How we process personal information

Any updates will be published on this page with a revised “Last updated” date.

15. Complaints

If you have concerns about how we use your personal information, please contact us first:

Email: hello@joinstorie.co.uk

You also have the right to complain to a data protection authority.

For UK residents, this is the Information Commissioner’s Office (ICO):

https://ico.org.uk

For EU residents, you may contact your local data protection supervisory authority.

Contact

Storie

Operated by Rebekah Kane

Email: hello@joinstorie.co.uk

Website: www.joinstorie.co.uk