TERMS AND CONDITIONS – STORIE
Last updated: April 2026

These Terms and Conditions ("Terms") govern the provision of services by Storie, a trading name of Rebekah Kane, a sole trader registered in the United Kingdom ("we", "us", "our"), to you ("Client", "you", "your"). By booking, purchasing, or participating in any of our services, you agree to be bound by these Terms.

1. ABOUT US

Storie is a personal development and coaching service offering subconscious breakthrough coaching, group coaching, corporate coaching, book clubs, and in-person events.

All services are provided by Rebekah Kane operating as a sole trader in the UK.

2. SERVICES PROVIDED

We offer the following services:

  • 1:1 Subconscious Breakthrough Coaching

  • Group Coaching Sessions

  • Corporate Coaching Services

  • Online Book Clubs

  • In-Person Book Events

All services are delivered either online or in-person as specified at the time of booking.

3. ELIGIBILITY

By using our services, you confirm that:

  • You are at least 18 years old

  • You are legally capable of entering into a binding contract

  • You take full responsibility for your mental, emotional, and physical wellbeing

4. IMPORTANT DISCLAIMER

Storie provides coaching and personal development services only.

  • We are not medical professionals, therapists, psychologists, or licensed healthcare providers

  • Our services do not constitute medical, psychological, or psychiatric advice, diagnosis, or treatment

  • Techniques used (including journalling, visualisation, and EFT) may involve exploring emotions, memories, or subconscious patterns, which can be intense or uncomfortable

By engaging in our services, you acknowledge and agree that:

  • You participate voluntarily and at your own risk

  • You are responsible for seeking appropriate professional support if needed

  • You will not use our services as a substitute for professional medical or mental health care

5. PAYMENT TERMS

  • All individual sessions and group services must be paid in full upfront at the time of booking

  • Corporate services will be invoiced and must be paid in full prior to delivery unless otherwise agreed in writing

  • Failure to pay may result in cancellation of your booking

All payments are non-transferable unless explicitly stated otherwise.

6. CANCELLATION AND RESCHEDULING POLICY

6.1 1:1 Coaching Sessions

  • You may reschedule free of charge up to 48 hours before your session

  • Cancellations made more than 48 hours in advance will incur a 15% non-refundable deposit fee

  • Cancellations within 48 hours of the session are non-refundable and non-transferable

  • We reserve the right to reschedule sessions where necessary

6.2 Group Coaching

  • Bookings are non-refundable unless otherwise stated

  • We reserve the right to reschedule sessions where necessary

6.3 Corporate Coaching

  • Sessions may be rescheduled free of charge up to 7 days before the scheduled date

  • Cancellations made more than 72 hours before the session will incur a 50% cancellation fee

  • Cancellations within 72 hours are non-refundable

  • We reserve the right to reschedule sessions where necessary

6.4 Online Book Clubs

  • Bookings are non-refundable

  • Access is provided for the duration specified at purchase

  • We reserve the right to reschedule sessions where necessary

6.5 In-Person Events

  • All tickets are strictly non-refundable

  • If you cannot attend, no refund or credit will be issued

  • We reserve the right to reschedule sessions where necessary

7. CLIENT RESPONSIBILITIES

By participating in any service, you agree to:

  • Engage respectfully with facilitators and other participants

  • Take full responsibility for your own wellbeing during and after sessions

  • Inform us in advance of any conditions that may affect your participation

We reserve the right to remove any participant whose behaviour is disruptive, inappropriate, or harmful, without refund.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising from your participation

  • We do not guarantee any specific results or outcomes from our services

  • Our total liability shall not exceed the amount you paid for the service in question

Nothing in these Terms excludes liability for death or personal injury caused by negligence or any liability which cannot be excluded under applicable law.

9. INTELLECTUAL PROPERTY

All materials provided during sessions, events, or programmes (including worksheets, frameworks, and content) remain the intellectual property of Storie.

You may not:

  • Reproduce, distribute, or share materials without written permission

  • Use materials for commercial purposes

10. CONFIDENTIALITY

We respect your privacy and will keep your information confidential unless:

  • Disclosure is required by law

  • There is a risk of harm to yourself or others

In group settings, confidentiality cannot be guaranteed. Participants are encouraged to respect each other's privacy.

11. DATA PROTECTION

We process personal data in accordance with applicable UK GDPR and EU GDPR laws.

Your data will be used solely for:

  • Delivering services

  • Communication related to bookings

  • Legal and administrative purposes

12. FORCE MAJEURE

We are not liable for failure to perform obligations due to events beyond our control, including but not limited to:

  • Illness

  • Technical failures

  • Venue issues

  • Natural disasters

In such cases, sessions may be rescheduled.

13. INTERNATIONAL CLIENTS

We provide services globally. By booking, you agree that:

  • These Terms are governed by UK law

  • Any disputes will be subject to the jurisdiction of the courts of England and Wales

14. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Updated versions will be posted on our website and will take effect immediately.

15. CONTACT

For any questions regarding these Terms, please contact:
Rebekah Kane
rebekah@joinstorie.co.uk

16. ACCEPTANCE

By purchasing or participating in any Storie service, you confirm that you have read, understood, and agreed to these Terms and Conditions.

END OF TERMS