TERMS AND CONDITIONS – STORIE

Last updated: August 2026

1. About These Terms

These Terms and Conditions (“Terms”) govern your use of www.joinstorie.co.uk and your purchase or participation in any Storie products, services, memberships, coaching, workshops, events, retreats or community experiences.

Storie is operated by:

Rebekah Kane
United Kingdom
Email: hello@joinstorie.co.uk

By accessing our website, purchasing from Storie, joining our community or participating in any Storie experience, you agree to be bound by these Terms.

Please read these Terms carefully before making a purchase.

2. About Storie

Storie is a creative personal development and community platform combining books, storytelling, coaching, workshops and reflective practices to support personal growth, connection and self-discovery.

Storie experiences may include:

  • Book clubs

  • Membership experiences

  • 1:1 coaching

  • Group coaching programmes

  • Digital workshops and courses

  • Journaling and reflection experiences

  • EFT (Emotional Freedom Technique) and mindset workshops

  • In-person events

  • Retreats

  • Community experiences

All services are provided by Rebekah Kane trading as Storie.

3. Eligibility

By using Storie services, you confirm that:

  • You are aged 18 or over

  • You have legal capacity to enter into these Terms

  • The information you provide is accurate

  • You take responsibility for your own wellbeing and participation

4. Important Disclaimer

Storie provides educational, creative and personal development experiences only.

Storie is not:

  • A medical service

  • A mental health service

  • Therapy

  • Psychological treatment

  • A substitute for professional advice or healthcare

Some Storie experiences may involve coaching, journaling, visualisation, EFT, reflection, mindset exercises or exploring beliefs, emotions and subconscious patterns.

These experiences may bring up personal thoughts or emotions.

By participating, you acknowledge that:

  • You participate voluntarily

  • You are responsible for your own decisions, choices and wellbeing

  • You should seek appropriate professional support where required

  • Storie does not guarantee specific personal, emotional or life outcomes

5. Purchases & Payments

All prices are displayed in GBP (£) unless otherwise stated.

Payment must be made in full at the time of purchase unless a payment plan has been agreed.

By completing a purchase, you confirm that:

  • Your payment information is accurate

  • You have authority to use the chosen payment method

  • You agree to these Terms

Failure to complete payment may result in access being removed or a booking being cancelled.

Payments are non-transferable unless otherwise agreed by Storie.

6. Digital Products & Online Content

Digital products may include:

  • Online workshops

  • Courses

  • Recorded sessions

  • Guides

  • Workbooks

  • Templates

  • Downloadable resources

Digital products are provided for your personal use only.

Due to the nature of digital content, refunds are not available once purchase has been completed and access has been provided.

By purchasing digital content, you acknowledge and agree that:

  • Access may begin immediately after purchase

  • You request immediate access to the digital content

  • Your cancellation rights may be affected once access begins

You must not:

  • Share login details or access links

  • Share purchased content with another person

  • Copy, reproduce, screenshot, record or redistribute materials

  • Upload Storie content to another website, platform or file-sharing service

  • Sell, licence or commercially exploit Storie materials

  • Use Storie frameworks, resources or content to create competing products or services

All Storie content remains the intellectual property of Rebekah Kane trading as Storie.

If we believe digital content has been shared or misused, we reserve the right to remove access without refund.

7. Coaching Services

Storie may offer coaching experiences including:

  • 1:1 Subconscious Breakthrough Coaching

  • Group coaching programmes

  • Personal development coaching sessions

  • Coaching workshops or experiences

Coaching is designed to support personal reflection, mindset development and personal growth.

Coaching does not constitute:

  • Medical advice

  • Mental health treatment

  • Therapy

  • Psychological diagnosis

  • Professional advice outside personal development

7.1 Coaching Participation

Coaching conversations may involve exploring:

  • Beliefs

  • Behaviour patterns

  • Goals

  • Emotions

  • Personal experiences

  • Mindset and self-concept

Some discussions may feel challenging or emotional.

By participating in coaching, you acknowledge that:

  • You participate voluntarily

  • You are responsible for your own decisions and outcomes

  • Personal growth requires your own engagement and effort

  • Storie does not guarantee specific results or transformations

7.2 1:1 Coaching Sessions

All 1:1 coaching sessions must be paid for in advance unless otherwise agreed.

Sessions are reserved specifically for you and cannot be transferred.

You may reschedule free of charge with at least 48 hours’ notice.

Cancellations:

  • More than 48 hours before the session: eligible for rescheduling

  • Within 48 hours of the session: non-refundable and non-transferable

  • Failure to attend: treated as a cancellation and no refund or replacement session will be provided

Storie reserves the right to reschedule sessions where necessary.

7.3 Group Coaching Programmes

Group coaching programmes require commitment for the duration stated at purchase.

Due to the nature of group programmes:

  • Bookings are non-refundable once purchased

  • Missed sessions cannot be refunded

  • Access cannot be transferred without prior agreement

Any recordings or resources provided are for personal use only.

7.4 Coaching Client Responsibilities

By participating in coaching, you agree to:

  • Attend sessions prepared and engaged

  • Communicate honestly and respectfully

  • Take responsibility for your own choices and actions

  • Respect confidentiality within group settings

  • Treat facilitators and participants respectfully

Storie reserves the right to remove access where behaviour is inappropriate, harmful or disruptive.

No refund will be provided where access is removed due to a breach of these Terms.

8. Memberships

Where Storie offers memberships, membership terms and pricing will be displayed at checkout.

Memberships:

  • Renew automatically according to the billing cycle selected

  • Can be cancelled at any time

  • Continue until the end of the current paid billing period

  • Are non-refundable once payment has been processed

Membership benefits may include:

  • Live book clubs

  • Workshops

  • Community sessions

  • Digital resources

  • Exclusive content

Storie reserves the right to update membership content, schedules or benefits where necessary.

9. Events & Tickets

Tickets purchased for Storie events, including book clubs, workshops, gatherings, screenings or other in-person experiences, are strictly non-refundable.

If you are unable to attend an event, no refund, credit or exchange will be provided.

Where possible, Storie may allow a ticket transfer to another person at its discretion.

Requests must be made before the event date by contacting:

hello@joinstorie.co.uk

Storie reserves the right to reschedule events where necessary.

10. Retreat Bookings

Retreat places require significant advance planning, including venue bookings, accommodation, suppliers and experiences.

All retreat payments are non-refundable.

If you cancel before the stated cancellation cut-off date:

  • Your deposit will be retained and is non-refundable

  • Any additional payments already made will also be non-refundable

After the cancellation cut-off date, no refunds, credits or transfers will be available.

If you are unable to attend, please contact:

hello@joinstorie.co.uk

as soon as possible.

At Storie’s discretion, a booking transfer may be permitted where practical.

11. Community Guidelines

Storie is built around kindness, creativity and connection.

By participating in Storie communities, events or workshops, you agree to:

  • Treat other participants respectfully

  • Respect different experiences and perspectives

  • Maintain confidentiality around personal discussions

  • Avoid harassment, discrimination or inappropriate behaviour

Storie reserves the right to remove access to community spaces where behaviour breaches these Terms.

No refund will be provided where access is removed due to inappropriate behaviour.

12. Confidentiality

We respect your privacy.

Personal information shared during coaching, workshops or community experiences will be treated confidentially except where:

  • Disclosure is required by law

  • There is a risk of serious harm to yourself or others

In group settings, Storie cannot guarantee that other participants will maintain confidentiality.

Participants are expected to respect the privacy of others.

13. Intellectual Property

All Storie materials, including:

  • Courses

  • Workshops

  • Coaching frameworks

  • Exercises

  • Resources

  • Written content

  • Recordings

  • Branding

  • Creative concepts

remain the intellectual property of Rebekah Kane trading as Storie.

You may not:

  • Reproduce or distribute materials

  • Share materials without permission

  • Use materials commercially

  • Create competing products using Storie content or frameworks

Written permission must be obtained for any alternative use.

14. Data Protection

We process personal information in accordance with UK GDPR and EU GDPR requirements.

Your information may be used for:

  • Providing Storie services

  • Managing bookings and purchases

  • Communicating with you

  • Legal and administrative purposes

Storie uses third-party platforms including:

  • Squarespace for website hosting

  • Substack for email communications and community updates

  • Google Analytics for website analytics

Please refer to our Privacy Policy for further information.

15. Limitation of Liability

To the fullest extent permitted by law:

  • Storie does not guarantee specific results or outcomes

  • Storie is not responsible for decisions made based on our services

  • Storie is not liable for indirect or consequential losses

Our total liability will not exceed the amount paid for the relevant product or service.

Nothing in these Terms excludes liability that cannot legally be excluded.

16. Force Majeure

Storie is not responsible for failure to provide services due to circumstances outside our reasonable control, including:

  • Illness

  • Technical failures

  • Venue issues

  • Natural disasters

  • Government restrictions

  • Supplier issues

Where possible, alternative arrangements or rescheduling will be offered.

17. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Changes To These Terms

We may update these Terms from time to time.

Updated versions will be published on our website with the revised date.

Your continued use of Storie services after changes are published means you accept the updated Terms.

Contact

Rebekah Kane trading as Storie
Email: hello@joinstorie.co.uk
Website: www.joinstorie.co.uk

By purchasing, accessing or participating in any Storie experience, you confirm that you have read, understood and agreed to these Terms and Conditions.